On June 19, 2023, Topwise Sports Apparel welcomed an important international customer-a partner from Belgium. The purpose of this visit is to have in-depth exchanges and jointly solve the problems encountered in recent freight, so as to ensure that the sports brand clothing customization business of the two parties can proceed more smoothly.
After the customer arrived, he was first received by the general manager of Topwise Sports Apparel in person, and accompanied to visit the company's production line, quality inspection center and warehousing and logistics area. During the visit, the customer expressed high recognition of our production capacity and quality control, and praised our company's professionalism in the field of customized sports brand clothing.
Afterwards, the two sides entered the formal talks. In response to the recent delays and packaging damage in freight, the head of our logistics department introduced the current freight process, risk control measures and subsequent improvement measures to the customer in detail. Belgian customers also shared the specific situations they encountered when receiving the goods, and put forward valuable opinions and suggestions.
On the basis of full communication, the two sides jointly discussed the feasibility of optimizing the freight plan. We proposed to further strengthen cooperation with logistics companies, optimize transportation routes, and improve transportation efficiency; at the same time, upgrade packaging materials to enhance resistance to damage. In addition, the two parties also decided to establish a regular freight communication mechanism to timely discover problems and solve them together.
After the meeting, the Belgian customer expressed satisfaction with our positive attitude and solutions, and looked forward to closer and more efficient cooperation between the two sides in the future. Our company also promised to go all out to implement improvement measures to ensure that each batch of goods can be delivered to customers on time and safely.
The visit of Belgian customers not only deepened the understanding and trust between the two sides, but also laid a solid foundation for subsequent cooperation. Our company will continue to uphold the principle of "customer first, quality first", continuously improve service quality and product competitiveness, and provide global customers with better sports brand clothing customization services.
In the future, we look forward to working with more international customers to jointly open a new chapter in the field of sports brand clothing customization.
